Returning goods to the supplier takes place in two stages:
- Carrying out warehouse movements
- Creating a credit note
1. Carrying out warehouse movements
To return the goods, go to the Request for a commercial offer or Order under which the goods were purchased.
Let's go to the document "Receipt":
Let's go to the document "Receipt":
Delete the extra lines (if any) and indicate the quantity of the product you want to return, then click "Return":
After that, a warehouse transfer document will be created. Set the quantity of returned goods and click "Confirm":
2. Creating a credit note
We return to the Request for Proposal or Order under which the goods were purchased. We go to the Supplier Invoices (supplier invoices) document:
Click "Add cancellation":
We indicate the reason for the return and the date of creation of the credit note. We click “Return”:
We correct the list and quantity of goods that were returned. We confirm the document.
